I choose DDP service for ease of Mind but Seller does not keep things transparent and put Import Charges on me. This is not a professional Behaviour.This is very inprofessional and not acceptable things this hurts me that despite of choosing Alibab and DDP things does not went trasparent and extra Import Charges I have to Pay ;(
Phản hồi từ nhà cung cấp:
thanks for your comments , we will pay back for you ,don't worry . It was my mistake , just forgot to remind the carrier . We have ability to do DPP service but forgot to apply related documents. Sorry for the careless. Will improve it next time.
We finished goods on time but you didn't pay for the balance of payment right away untill the peak season(Black Friday ) came. Thus, we have had paid for a higher rating on express cost.
16 Dec 2024